Privacy Policy

Privacy Statement

Qbic Technology Co., Ltd. and any of its subsidiaries of affiliates (“Qbic”) respects your privacy and understands that the security of your personally information (“Private Information”) provided to us through Qbic Website is important to you.

This privacy statement describes each category of Private Information currently held, or currently being collected or processed by or for the Qbic or other third parties acting on behalf of Qbic, or that otherwise have had access to Private Information collected or maintained by or for Qbic, is applicable to the: (i) visitors of our website (hereinafter referred to as the “Website”), (ii) the administrator user of the portal, (iii) all (commercial) relations between Qbic and its vendors, processors/sub-processors, customers/dealers, prospects/leads and business partners.

Website Privacy Policy

This Website Privacy Policy covers and explains Qbic’s practices regarding the collection, use and disclosure of information received through Website in the normal course of business. By accessing Website, registering for an account or accessing the account restricted portions of this Website and/or submitting information to Qbic through the Website and associated links, visitors consent to the terms of this Privacy Policy.

This Website Privacy Policy may be updated by Qbic from time to time, and your continued use of the Website, following the posting of such updated Privacy Policy terms, constitutes your consent to such updated Privacy Policy. Information submitted through the Website is transmitted to servers at Qbic facilities and/or to cloud‐based storage, controlled by Qbic and/or trusted third parties which are located in the United States of America (USA).

Personal Information Collected

Qbic is now using Google Analytics (“GA”) to process users’ IP addresses or collect data via advertising cookies (collectively “Collected Data”) to track website’s performance and analyze user behavior patterns in a granular level. The Collected Data are used for web & internal marketing analytics purposes only. By using Qbic website, you consent to the processing of data about you by Google in the manner described in Google’s Privacy Policy and for the purposes set out above. Relevant legislation of the USA will apply. You can opt out of Google Analytics if you disable or refuse the cookie, disable JavaScript, or use the opt-out service provided by Google.

Qbic may collect Personally identifiable information (“PII”) you provide through your use of our Website including:

  • Website browsing;
  • Account registration;
  • Product ordering and registration;
  • Requests for information, support, service or assistance;
  • Registration for training, events, mailing lists or other materials;
  • Completion of Website forms or surveys; and other inquiries.

Qbic does not collect sensitive PII through the Website. The types of information collected by Qbic include:

  • Email address, phone number, address and other contact information;
  • Your responses and feedback;
  • Account registration information;
  • Information about projects using Qbic products and services; and
  • Other information provided by you or by your authorized Qbic dealer or service provider (“Authorized Integrator”), when you or your Authorized Integrator visit this Website.

How Qbic Use Your Personal Information

In order to better manage our own business needs and to better communicate with you, Qbic may collect, analyze and use your information for the following purposes:

  • To provide you with products, services, technical support and customer service;
  • To process payments, orders, and returns;
  • To personalize your Website experience;
  • To inform you of new products or services;
  • To offer you promotions, and other programs and opportunities;
  • To invite you to events;
  • To respond to inquiries, questions and other requests;
  • To grant you access to our marketing, training and proprietary content;
  • To provide pricing, quotations and custom configurations of our products;
  • To improve our products, services, technical support and customer service;
  • To manage our events and activities;
  • To aggregate with other information and analyze; and
  • To use for our internal operations and processes;

When We Disclose Your Personal Information

Qbic will only disclose the PII you submit for the purposes described in this policy. Qbic does not sell or rent your PII to other companies or marketers, and will share it only with certain trusted parties, as set forth in this policy.

Qbic is a global company, and we may transfer your information to Qbic subsidiaries, affiliates, representatives, or third parties contractors acting on our behalf worldwide. We also may transfer your contact information to certain partners that Qbic has a strategic relationship with or companies that provide products and services to you.

We may retain third parties to process, manage, analyze, safeguard or protect your information, fulfill orders, or deliver products and services. Use of your information by such third parties shall be limited to that described in this policy. We will ask your permission before we share your personal information with third parties for any purpose other than that described in this policy. We do not transfer your personal information to third parties unless those third parties agree to give such information the equivalent level of protection that we provide.

Qbic will disclose your personal information to a third party if required or permitted to do so by law or if, in good faith, Qbic believes that such action is necessary to comply with laws, statutes, or government rules and regulations.

Security of your Personal Information

Qbic is committed to protecting the security of your PII. We use a variety of security technologies and precautions, such as the Secure Socket Layer (SSL) protocol*, to help protect your personal information from loss, theft, misuse and unauthorized access, in accordance with industry standards. When using this Website, access to your Qbic account is password-protected, and secure https access to the Website is offered for pages used to create, update and log into your account. To protect any data stored on Qbic servers or cloud-based storage, we regularly monitor our systems for vulnerabilities or attacks.

Access to PII that is stored by Qbic is limited only to those of its employees and affiliated organizations that need to know that information in order to process it on Qbic’s behalf, in accordance with this Privacy Policy, and that have agreed not to disclose it to others. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Use of Cookies

Qbic uses cookies to enhance Website user experience. Cookie file(s), which are stored on the hard drive of your computer, enable us to obtain information about your usage of our Website, and to measure and improve the performance of our Website. Cookies enable you to store your preferences, in order to enable our Website to recognize these preferences when you browse our Website.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse cookies. However, if you select this setting you may not be able to access certain sections or features of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies to your computer whenever you log on to our Website.

Children’s Information

Qbic’s Website is not intended for the use of anyone under the age of 18. In accordance with the Children’s Online Privacy Protection Act, we never collect or maintain information from those we actually know are under 13, and no part of the Website is designed to attract anyone under 13.

Third Party Links

The Website contains links to other websites. Qbic is not responsible for the privacy policy of other websites, or the manner in which they store, use or distribute information. Qbic encourages you to review the privacy policy of any website you may visit.

Retention, Correction, Opt-Out, and Other Inquiries of Personal Information

Qbic will retain your information as long as your account remains registered, or until the information is no longer necessary to provide products or services, or comply with legal, contractual and/or other obligations of Qbic. Qbic will, on its own initiative, or at your request, correct any inaccurate or incomplete PII obtained by Qbic in connection with the Website.

If you decide you no longer want to receive certain marketing communications you may opt-out by selecting unsubscribe from any of our emails, or by email request to www.qbictechnology.com/contact-us.

Your right of erasure or to be forgotten 

You may request the deletion of any email we hold on you at any time. Be aware that requesting deletion, unlike unsubscribing from specific emails, is total and irreversible. This means that we will also lose record of you having ever been on our systems, including any previous instructions you have given us opting out of specific emails types. If you re-join our systems, by voluntarily providing your personal information, you will appear to us as a completely new data subject. This does not affect your other rights in any way.

To request deletion of your personal information, contact support@qbictechnology.com using the email address we hold for you or otherwise proving your identity.

Qbic will address any inquiries regarding personal information promptly and courteously. For additional information or questions, please contact www.qbictechnology.com/contact-us.

Contact Information

Address: Qbic Technology Co.,Ltd. 26F.-12,No.99,Sec.I,Xintai 5th Road, Xizhi District, New Taipei City 221,Taiwan (R.O.C.)
Telephone: +886-2-2697-2000
Contact Form: www.qbictechnology.com/contact-us
Last updated May 25, 2019